Finding the right TCS office in Rawalpindi can save you a trip across the city, especially when you need to send an urgent parcel, collect a shipment, resolve a delivery problem, or ask about a tracking update. TCS has Express Centres serving areas such as Saddar, Raja Bazar, Satellite Town, Chaklala, Bahria Town and Khanna.
This guide covers the main TCS office locations in Rawalpindi, available contact numbers, reported opening hours, courier services, directions, and ways to resolve common shipment problems. It also explains how to check your parcel status online before visiting a branch.
Quick information
- City: Rawalpindi, Punjab, Pakistan
- Main area to check: GPO Saddar, 11 Kashmir Road, Rawalpindi
- Customer support: +92 21 111 123 456, 03169992642
- Other areas covered: Raja Bazar, Liaquat Bagh, Satellite Town, Chaklala, Khanna, Morgah and Bahria Town
- Official website: TCS Pakistan
- Online parcel tracking: Track a TCS shipment
- Important: Branch contact details and operating hours can change. Confirm the latest information with TCS before travelling.
Main TCS offices in Rawalpindi
| Office | Listed address | What it is useful for |
|---|---|---|
| Lalkurti | Khadim Hussain Road, near Lalkurti | Commonly cited as the main Rawalpindi office; bulk and business bookings |
| Khanna Pul (regional office) | Service Road West, near Fazaia Colony | Southern Rawalpindi and Islamabad Expressway side |
| Airport Road (cargo) | Airport Road | Heavier cargo shipments |
Larger offices handle volume, but they are not always where walk-in customers are served fastest. For one parcel or a document, use the centre closest to you from the list below.
TCS Express Centres in Rawalpindi by area
These are locations that appear in public listings. Check the one you plan to use on the TCS near you map, the official TCS locator, or Google Maps before you go.
Saddar, Cantt and the old city
| Area | Listed address |
|---|---|
| Saddar | 11 Kashmir Road |
| Raja Bazar | Hamilton Road, Chungi No. 4 |
| Liaquat Bagh | Main Murree Road |
| Chaklala Scheme 3 | Market Road |
| Chaklala Scheme 1 (Gulzar-e-Quaid) | Old Airport Road, opposite Madina CNG |
Murree Road, Satellite Town and Saidpur Road
| Area | Listed address |
|---|---|
| Chandni Chowk | Al Bilal Plaza, Main Murree Road |
| 6th Road | Royal Plaza (basement), 6th Road, Satellite Town |
| Commercial Market | Block B, Commercial Market, Satellite Town |
| Saidpur Road | Aftab Plaza, near Holy Family stop |
Outer Rawalpindi and housing societies
| Area | Listed address |
|---|---|
| Bahria Town Phase 8 | Main Rafi Commercial Market |
| Gulraiz | Gulraiz Commercial Market |
| Adyala Road | Mubarak Lane, opposite Shell petrol pump |
| Sadiqabad | Abbas Plaza, Main Chowk |
| Misrial Road | Misrial Road, Chour Harpal |
| Shakrial | Khanna Road, Jahaz Ground |
TCS Rawalpindi branch contact numbers
These local numbers come from a TCS express centre list and public directories. TCS doesn’t publish them on its official site, and franchise lines change. If one doesn’t connect, call 021 111 123 456 and ask to be routed.
| Centre | Listed number |
|---|---|
| Lalkurti (AIG Office, 228 Khadim Hussain Road) | 0316-9992642 |
| Khanna Pul regional office | 0316-9992925 |
| Saddar (11 Kashmir Road) | 0316-9992706 |
| Chandni Chowk | 0316-9992707 |
| Liaquat Bagh | 0316-9992722 |
| Saidpur Road (Aftab Plaza) | 0316-9992723 |
| Commercial Market, Satellite Town | 0316-9992732 |
| Adyala Road | 0316-9992719 |
| Gulraiz (Gulrez Commercial Market) | 0316-9992721 |
| Airport Road cargo centre | 0345-5103044 |
No reliable number turned up for the other centres above. Treat every number in this table as listed, not confirmed, and call before you travel. Some directories show 051 111 123 456 against the Saddar branch. That is the national helpline digits with a city code added, and no source confirms it as a separate Saddar line.
Who to call for what
- Parcel status: track it yourself on the TCS tracking page with the CN. The helpline sees the same data.
- Parcel held at a branch, or branch hours: call that branch directly using its map listing.
- Delay, damage, loss, or a COD payment problem: call 021 111 123 456, register a complaint and note the reference number. The full process is in TCS helpline and complaints.
- Written record: use the contact form on the official TCS customer services page and quote the CN and the complaint reference.
TCS Rawalpindi timings
Most Rawalpindi centres open around 9:00 AM. Listed closing times vary from about 6:00 PM to 8:00 PM on weekdays, with busier centres in commercial markets tending to stay open later. Saturday hours are often shorter, and most counters are closed on Sunday. Check the branch listing before a trip, particularly around Eid and during Ramadan.
Rawalpindi and Islamabad are both on TCS’s published list of cities with holiday delivery, so parcels arriving in Rawalpindi may still be delivered on some public holidays. That does not apply to international shipments. Details are in TCS working days and holidays and is TCS open on Sunday.
Booking a TCS parcel in Rawalpindi
- Pack the item, but leave non-document parcels open until staff have checked them.
- Write the receiver’s full address and an active mobile number. A missing house number is the most common cause of failed deliveries in large societies such as Bahria Town and DHA.
- Take it to the nearest centre, or call the branch to ask about a pickup.
- Choose the service, pay, and keep the booking slip. Your consignment number is printed on it (see where to find it).
Bring your CNIC. Staff commonly ask for it on document and international bookings.
Which service to ask for
| Need | Service | More detail |
|---|---|---|
| Next-day delivery to Lahore, Karachi or Peshawar | Overnight Express | TCS delivery time |
| Urgent delivery within Rawalpindi and Islamabad | Same-day or urgent options, where available | TCS urgent delivery |
| Selling online with payment on delivery | COD through a business account | TCS COD account |
| Parcel or documents abroad | International Express | International rates |
| Visa documents | TCS visa services, where offered | TCS Visatronix |
For a price, use our TCS price calculator or the official TCS rate calculator. Prices depend on weight, destination, service and taxes, so a figure quoted on another website may not match what the counter charges today. Our TCS charges guide explains the components.
Receiving a parcel in Rawalpindi
Rawalpindi and Islamabad are served as one metro area, so tracking for a Rawalpindi address can show a scan at an Islamabad facility along the way. On its own, that is usually a routing step rather than a mistake. Once the status reads out for delivery, keep your phone on, as riders usually call before arriving. If an attempt fails, the parcel waits at the delivery centre; see what to do after a failed attempt. If it says delivered and you have nothing, start with these checks.
Frequently asked questions
What is the TCS contact number in Rawalpindi?
021 111 123 456 (or 111 123 456). It is the national TCS helpline, and the same number serves Rawalpindi. For the Lalkurti office directly, 03169992642 is the listed number.
Where is the main TCS office in Rawalpindi?
Lalkurti, on Khadim Hussain Road, is the location most often cited as the main office. A regional office is listed at Khanna Pul. For a single parcel, your nearest Express Centre is usually quicker.
Is there a TCS centre in Bahria Town Rawalpindi?
Yes, one is listed at Rafi Commercial Market in Phase 8. Check the map for others inside the society.
Does TCS deliver on holidays in Rawalpindi?
Rawalpindi is on TCS’s list of cities with holiday delivery for domestic shipments. Confirm for your parcel with the helpline.
Why does my Rawalpindi parcel show Islamabad in tracking?
The two cities are served as one metro area, so an Islamabad scan is usually a routing step. If the parcel then sits there for days, contact the helpline.
